Personal data protection policy on the Planfor's website

Personal data which could be collected on the Planfor's website are as follow:

Creation of account:
Your surname, Christian names, your postal and e-mail addresses, telephone number as well as your connexion data are registered.

Payments on the site:
In the event of a financial transaction on the Planfor's website, data related to your credit or debit card will be recorded encrypted at our service provider for online payments, via the safety protocol in effect.

Contact/Views on the Planfor's site:
At the time of filling in the contact/give your opinion or when sending an e-mail, your surname, Christian names, e-mail address and your message are recorded.

Cookies:
At the time of consulting our Planfor.fr site, cookies are left on your computer, your mobile or your tablet computer. Our site has been designed to particularly be attentive to the wishes and the needs of our customers. This is why among other things that we use cookies so as to for example identify you, access your account and manage your shopping basket.
Information on cookies

The uses of your personal data are primarily the following:

  • access and use of the site;
  • verification and authentication of your data;
  • optimisation of the layout and the functioning of the site;
  • Fighting frauds, improper utilisation, computer virus and other malware;
  • management of the relationship with you;
  • management of the payment services;
  • sending you commercial information and adverts.
When some information is compulsory to access some specific functions on our website, this compulsory characteristic is pointed out when performing data input.

In the event that you should decline giving us compulsory information, you could not have full access to some services, functions of the Planfor's site sections.

Your personal information is kept as long as necessary:

During this period, the Planfor's site implements the organisational means, software, legal, technical and physical ways suitable for insuring the confidentiality and the safety of your personal data, in such a way as to prevent their damaging, deletion or access to non-authorised third parties.

The access to your personal data is strictly limited to Planfor's employees, on account of their function; they are bound to confidentiality obligations. However, the collected data could eventually be given to subcontractors in charge of executing the necessary tasks essential for the right functioning of the Planfor's site and its services as well as the good management of the relation with you, without the need for you to give us your authorisation. It is pointed out that within the scope of executing their services, the subcontractors only have limited access to your personal data and that they have a contractual obligation to use them in conformity with the applicable data protection legislation in vigour.

Apart from the cases listed above, Planfor commit to not sell, rent, give or let access to your personal data to third parties without your prior consent, unless forced to do so in case of a legitimate reason (legal obligation, fight against fraud or improper use, exercise of defence rights, etc..).

In compliance with the legal measures and applicable regulations, in particular the modified law n° 78-17 of the 6th January 1978 relating to computing, files and freedom as well as the European rule n°2016/679/UE of the 27th April 2016 (applicable as from the 25th May 2018), you have the following rights :
  • Update or delete your data in connecting to your account and in configuring its parameters;
  • Exercise your access rights, to know the personal data that affect you;
  • Ask for the updating of your data, if they are inexact;
  • Demand the portability (allowing you to get and reuse your data for different services) or the deletion of your data;
  • Demand the suppression of your account;
  • Demand the restriction of the processing of your data;
  • Object to, for legitimate reasons to the processing of your personal data;
  • Object to or remove your consent to the use by our services of your contact details for sending special offers and solicitations via e-mail, and/or text messages. (In that case, you must click on the unsubscribed link placed in our text messages or e-mails or contacting us as explained below).
These different rights are to be exercised:
  • either in changing your account parameters;
  • or directly on our website in the subtopic « Contact »;
  • either by postal letter to the following address: PLANFOR 1950 Route de Cère, 40090 UCHACQ - FRANCE;
  • or by e-mail to the following address: econtact@planfor.fr.
For safety reasons and in order to avoid any fraudulent request, this demand must be sent along with supporting identity documents; This ID document will be destroyed once the request has been processed.

For any additional information or a complaint, you can contact the Commission Nationale de l'Informatique et des Libertés (more information on www.cnil.fr).

PLANFOR

Pépinières PLANFOR
1950 Route de Cère
40090 Uchacq-et-Parentis

Tel: +33(0)5 58 75 90 80
Fax: +33(0)5 58 06 48 54


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