Planfor - Payment and security

The site www.planfor.co.uk exists since 2005. It is one of the oldest existing online garden centre.

You have various payments methods at your disposal. It is important to confirm your online order whatever your chosen method of payment, so that it can be processed without delay.

Credit or debit card

We use the securitized online payment service provided by Crédit Agricole.
This service encrypts all your personal details used for processing your order as soon as they are entered and sent via the internet.
At no time do we have access to any of your bank details.
Once you have entered your bankcard details, confirm your payment. After a few seconds, you will receive a message confirming your payment has been processed.
Planfor will send you an order confirmation by email within the next five minutes.
Your order will be prepared and dispatched within the next five days.

PayPal

PayPal is an electronic payment processor that allows customers to send money securely without divulging your bank information to the merchant. After selecting this easily identifiable payment option on our website during the purchasing process, you will be redirected to PayPal to follow the usual process for this payment method: entering your user name and password, and confirming payment.

Bank transfer

1 - Confirm your order online. Make a note of the order confirmation number that you are given.
2 - Carry out you bank transfer using the bank details provided below. Do not forget to indicate on your bank transfer the order confirmation number.
Your order will be dispatched as soon as the bank confirms receipt of the transfer.
Pépinières PLANFOR
1950 Route de Cère
40090 - UCHACQ - FRANCE

Bank Crédit Agricole Mutuel d'Aquitaine
IBAN: FR76 1330 6009 1805 5481 2800 079
BIC: AGRIFRPP833

Gift Token

1 - Place your order on line.
2 - When asked to choose a method of payment, click on 'gift token' and enter the activation code number shown on your gift token in the box.
3 - If there is a balance to pay, you can pay with your 'Carte Bleu', or credit card.

What if I have more than one gift token?:
When you have entered your first gift token code number and it has been validated, a second code number box will appear which allows you to enter a subsequent gift token code number. You can continue in this way until all your gift token code numbers have been entered.

What if the amount of my order is less than the value of my gift token:
You can either choose to confirm your order or continue shopping until you have reached the total gift token amount. If you confirm an order for less than the gift token amount, the excess will be lost and cannot be claimed back at a later date.

Can I use my gift token more than once:
No; once the code number on the gift token has been entered, it is no longer valid, so the gift token cannot be used again.

Can I give my gift token to somebody else:
Yes; gift tokens are not nominative, this means that you can pass them on to anybody you choose to. The beneficiary of gift tokens is entitled to use them as they wish.